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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juan Hernandez

Juan Hernandez

October 1, 2025

5  out of  5
rating by Juan Hernandez
"I’d recommend this office to anyone I know after my great experience with the staff members"
We responded:
"Juan, thank you for your wonderful recommendation! I'm happy to hear that you had a great experience with our team. We’re always here to assist you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Luis Santos

October 1, 2025

5  out of  5
rating by Luis Santos
"I don’t usually write reviews, but after working with Mario on my auto insurance, I had to say something. From the very beginning, he made the whole process simple, clear, and stress-free. No confusing terms, no sales pressure — just honest help from someone who really knows what he’s doing. He found me great coverage at a price that actually worked for me, and when I had questions, Mario was always quick to respond. It’s rare to find that kind of personal attention these days. If you’re looking for auto insurance and want someone who actually cares, Mario at State Farm is your guy. Highly recommend — 10/10"
We responded:
"Thank you, Luis! I'm happy to hear about your positive experience with Mario. It's wonderful to know he made the process straightforward and provided the personal attention you appreciated. We’re grateful for your recommendation and are here if you need anything else!"
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Avery Toran

October 1, 2025

5  out of  5
rating by Avery Toran
"I had a great experience when I visited Jeb Barram's office off of Lancaster Drive in Salem. A fine young gentleman by the name Mario, was very professional and answered all my questions."
We responded:
"Avery, thank you for sharing your positive experience at our office! I'm glad Mario was able to assist you professionally and answer all your questions. We appreciate your feedback and look forward to helping you with any future needs. - Jeb Barram - State Farm Insurance Agent, Salem, OR"
Profile photo of Luis Santos

Luis Santos

October 1, 2025

5  out of  5
rating by Luis Santos
"I had an amazing experience with Mario at State Farm! He truly went above and beyond with his customer service. From the moment I spoke with him, he was attentive, knowledgeable, and genuinely cared about helping me find the best coverage for my needs. He took the time to explain all of my options clearly and made the entire process smooth and stress-free. It’s rare to find someone so committed to their clients, and Mario exceeded all expectations. Highly recommend working with him if you're looking for top-tier service and support!"
We responded:
"Thank you for your wonderful feedback, Luis! I'm delighted to hear about your positive experience with Mario. It's fantastic to know he provided attentive and knowledgeable service, making the process smooth for you. We appreciate your recommendation and are always here to assist with any future needs!"
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Dominique Byle

September 23, 2025

5  out of  5
rating by Dominique Byle
"I just want to give a huge shoutout to the team at Jeb Barram- State Farm. They’re absolutely wonderful to work with—always quick to respond, super helpful, and they go above and beyond to make things easy. I truly have nothing but great things to say and highly recommend them if you’re looking for an agent you can count on!"
We responded:
"Thank you, Dominique! I'm happy to hear that you find our team so helpful and responsive. We always aim to make things as easy as possible for our customers. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Office Apd

September 2, 2025

5  out of  5
rating by Office Apd
"Excellent insurance agency. I want to give a huge shout out to the staff for being so kind, helpful and professional."
We responded:
"Thank you! I'm happy to hear that you found our team kind, helpful, and professional. We truly appreciate your feedback and are committed to maintaining the high standards you experienced. Let us know if there's anything else we can assist you with!"
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Vaya Johnstone

September 2, 2025

5  out of  5
rating by Vaya Johnstone
"The service was great! Angie went out of her way to explain the policies and what each coverage ment. This State Farm team goes above and beyond to provide the best service. Definitely would recommend! 10/10!"
We responded:
"Thank you, Vaya! I'm happy to hear that Angie provided such excellent service and made the policies clear for you. Our team is dedicated to offering the best support possible. We appreciate your recommendation and look forward to assisting you with any future needs!"
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Elizabeth John

September 2, 2025

5  out of  5
rating by Elizabeth John
"So helpful and kind! Charity was awesome!"
We responded:
"Elizabeth, thank you for your wonderful feedback! I'm delighted to hear that Charity was able to assist you with such kindness. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Zoya Barsukoff

September 2, 2025

5  out of  5
rating by Zoya Barsukoff
"Can always count on getting the best price here! And best staff 🙌🏻"
We responded:
"Thank you, Zoya! I'm happy to know you appreciate our pricing and team. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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Myrna Tadeo

May 17, 2025

5  out of  5
rating by Myrna Tadeo
"Muchas gracias por el servicio y la atención prestada a mis solicitudes y preocupaciónes, un excelente servicio."
We responded:
"¡Gracias, Myrna! Estoy muy contento de saber que el servicio y la atención a tus solicitudes y preocupaciones fueron de tu agrado. Siempre estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si tienes más preguntas o necesitas asistencia en el futuro!"
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Lai Tern

May 2, 2025

5  out of  5
rating by Lai Tern
"Charity is the absolute best — She went above and beyond to assist me with my policy today. She was incredibly kind and very patient with all my requests."
We responded:
"Thank you, Lai, for sharing your experience! I'm so happy to hear that Charity was able to assist you with your policy and provide such kind and patient service. It's wonderful to have her as part of our team. If you have any more questions or need further assistance, please feel free to reach out."
Profile photo of Yuliana Sanchez

Yuliana Sanchez

April 9, 2025

5  out of  5
rating by Yuliana Sanchez
"Mario was very helpful got me insured and saved me some money"
We responded:
"Thank you, Yuliana! I'm happy to hear that Mario was able to assist you with your insurance needs and help you save money. We appreciate your feedback and are here for any future questions or assistance you might need."
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Robin Ness

April 1, 2025

5  out of  5
rating by Robin Ness
"Great customer service from Bario. Robin Ness ,"
We responded:
"Thank you, Robin, for your feedback! I'm happy to hear that Bario provided you with great customer service. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Ann Starr

April 1, 2025

5  out of  5
rating by Ann Starr
"Rose was a terrific help. She immediately knew what I needed and gave me all the options and answered my questions with ease! It worked out so well. Thank you much Rose! Annie M."
We responded:
"Thank you, Annie, for sharing your experience! I'm glad to know that Rose was able to assist you effectively and provide the options you needed. It's wonderful to hear everything worked out well. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Blake Gesik

Blake Gesik

April 1, 2025

5  out of  5
rating by Blake Gesik
"Their team is great and make it easy"
We responded:
"Thank you, Blake! I'm glad to know our team made things easy for you. We appreciate your feedback and are here to assist with any insurance needs you may have in the future."
Profile photo of Kenneth Cheung

Kenneth Cheung

March 28, 2025

5  out of  5
rating by Kenneth Cheung
"Always friendly service and effectively provides me with the best policy for my need."
We responded:
"Thank you, Kenneth, for your kind words! I'm happy to know that you appreciate the friendly service and that we could find the best policy for your needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kevin Offield

Kevin Offield

March 28, 2025

5  out of  5
rating by Kevin Offield
"This office takes really good care of you. Highly recommend"
We responded:
"Thank you, Kevin, for your kind words and recommendation! I'm glad to know that our office has been able to take good care of you. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Berenice Flores

Berenice Flores

March 28, 2025

5  out of  5
rating by Berenice Flores
"I had a good experience with this agency"
We responded:
"Thank you, Berenice, for sharing your positive experience with our office. We're happy to know you had a good experience with us. If you have any questions or need assistance in the future, feel free to reach out!"
Profile photo of Av Lopez

Av Lopez

March 27, 2025

5  out of  5
rating by Av Lopez
"very very nice and good vibes. Charity b was a great help."
We responded:
"Thank you, Av, for sharing your experience! I'm happy to know that you felt the good vibes and found our service to be very nice. Charity's assistance is truly appreciated, and I'm glad she could help you. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Juan Barrientos

Juan Barrientos

February 28, 2025

5  out of  5
rating by Juan Barrientos
"Amazing service Angie and Julia are very helpful and considerate when it comes to customer service."
We responded:
"Thank you, Juan, for your wonderful feedback! I'm delighted to hear that Angie and Julia provided you with such helpful and considerate service. Their dedication to customer service truly makes a difference. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Megan Gilliam

Megan Gilliam

February 28, 2025

5  out of  5
rating by Megan Gilliam
"Knowledgeable and helpful service always"
We responded:
"Thank you, Megan, for your wonderful review! I'm glad to know that you find our service knowledgeable and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Jennifer Alvarez

Jennifer Alvarez

February 24, 2025

5  out of  5
rating by Jennifer Alvarez
"I had done a quote online and was confused on a renters insurance question but Charity called me the following day and was able to explain to me how to put the correct information so that the policy would be exactly what I need to provide to my renters"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm happy to know that Charity was able to assist you with your question and ensure your policy met your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Bee Allen

Bee Allen

February 21, 2025

5  out of  5
rating by Bee Allen
"Mario was so helpful to me! I don’t know much about getting any type of insurance and I was pretty nervous, but he made the process very simple and quick. When I’m ready for car insurance, I’m sure I’ll be headed back to State Farm and I’ll be asking for Mario!"
We responded:
"Thank you, Bee, for sharing your experience! I'm glad Mario could make the insurance process simple and quick for you. It's wonderful to know that you'll be returning to us for your insurance needs. We're here whenever you're ready, and Mario will be more than happy to assist you again. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Nat Borchers

Nat Borchers

February 13, 2025

5  out of  5
rating by Nat Borchers
"Jeb and his State Farm team were a referral. I had an urgent insurance need for my commercial property in Salem. Where other insurance brokers struggled, Jeb was able to quickly solve my problem without any hassles whatsoever. Jeb is a true professional - it’s clear why he’s been so successful - and he’s earned my respect and my business in just a short period of time. Thanks Jeb! 🙌"
We responded:
"Thank you, Nat, for sharing your experience! I'm glad we could assist with your insurance needs in Salem. Your respect and business mean a lot to me. If you ever need anything else, don't hesitate to reach out."
Profile photo of Flor Garibay

Flor Garibay

February 1, 2025

4  out of  5
rating by Flor Garibay
"Fast and easy. Came in for a quote on car insurance and left with a better deal than my previous insurance."
We responded:
"Thank you, Flor, for sharing your experience! I'm glad you found the process fast and easy, and that we could offer you a better deal on your insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"